Our Commitment to Customers
At SUEZ, our commitment to providing customers clean, safe drinking water is our number one priority.
We are closely monitoring the developments around the COVID-19 outbreaks in our local areas. Rest assured, that we will continue to treat and test your water. And the water will keep flowing – for everyone. No customer will be shut off during the crisis.
Beginning March 16, SUEZ is enacting the following measures to ensure the health and well-being of customers and our employees:
- SUEZ offices are closed to the general public. Customers who pay bills in person must utilize online payment, pay by phone or visit a third-party payment location.
- Field service appointments, including meter changes, are suspended. Field staff will only perform emergency or critical work.
Our teams are working around the clock to ensure the continuity of service across our operations. We value the trust you instill in us and we take it seriously. We not only work in these communities, we live here as well.
We’re all in this together and we’re here for you.
About SUEZ in North America
SUEZ North America operates across all 50 states and Canada with 2,825 employees dedicated to environmental sustainability and smart and sustainable resource management. The company provides drinking water, wastewater and waste collection service to 6.6 million people on a daily basis; treats over 560 million gallons of water and over 450 million gallons of wastewater each day; delivers water treatment and advanced network solutions to 16,000 industrial and municipal sites; processes 160,000 tons of waste for recycling; rehabilitates and maintains water assets for more than 4,000 municipal and industrial customers; and manages $4.1 billion in total assets. The company posted revenues of $1.1 billion in 2018 and is a subsidiary of Paris-based SUEZ.
With 90,000 people on the five continents, SUEZ is a world leader in smart and sustainable resource management. We provide water and waste management solutions that enable cities and industries to optimize their resource management and strengthen their environmental and economic performances, in line with regulatory standards. To meet increasing demands to overcome resource quality and scarcity challenges, SUEZ is fully engaged in the resource revolution. With the full potential of digital technologies and innovative solutions, the Group recovers 17 million tons of waste a year, produces 3.9 million tons of secondary raw materials and 7 TWh of local renewable energy. It also secures water resources, delivering wastewater treatment services to 58 million people and reusing 882 million m3 of wastewater. SUEZ generated total revenues of $19.36 billion in 2018.