Collection Systems Operator

Performs work involving the operation and maintenance of the wastewater collection system, storm drainage system, and CSO facilities. Relies upon instruction and pre-established guidelines to perform functions of the job.

Main activities

  • Provides day to day monitoring of collections systems.
  • Operates and maintains equipment associated with the collections systems.
  • When necessary, checks and monitors barricades, ditches, and other repair work performed in the collection system.
  • Responds to customer complaints, investigates and clears blockages when appropriate.
  • Keeps general area clean as well as keeping equipment and machinery clean and greased as necessary.
  • Performs tasks involved in the upkeep of structures and grounds.
  • Uses various hand tools and power tools.
  • Performs minor maintenance activities.
  • Performs related work as required.


  • Operates and maintains a collections network

External corporate relations

Direct interactions with customers

Required experience

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Standard state collections license
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High School Diploma


Valid Driver’s license


1+ years of experience in a collections role

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Knowledge of collections processes and practices

Key skills required

  • Must have the ability to maintain effective working relations with supervisors, other employees, and the general public.
  • Grade I Collection System Operators Certificate preferred.
  • CDL preferred.

Possibilities for personal development

  • Operator
  • Assistant Project Manager
  • Operations Manager
  • Operations Supervisor